Reviews

Room Concepts - Wexford

Arlene Murphy
19:49 02 Sep 19
Room Concepts sells quality all wood furniture, no veneers, particle board, or other inferior materials. The company works directly with you and your budget to find the right piece of furniture best suited to your needs. Most everything can be done ala carte depending upon the manufacturer selected. You can mix and match tables and chairs and determine how many you want. Nathan is extremely knowledgeable and will give you both the pros and cons of the various types of furniture. Although pricey, customer service is fantastic and there is never any pressure tactics in order to buy. 12 month interest free financing is available. Most expensive brands are from Canada and Amish made. However, you can get more affordable options which are made in Malaysia. Upon placing an order please allow 6-8 weeks for your order to arrive. You can then arrange for delivery and installation or pick it up yourself. Should you choose delivery, your delivery charge is a one time fee that is valid for a year from your 1st purchase should you decide to purchase again. I purchased a beautiful almond wheat round dining table with 4 slat-back chairs to go with it. I'm looking forward to getting my new dining set and if I have any questions or concerns then all I need do is contact them.They have 2 locations-one in Wexford and the other in Whitehall. Definitely worth a visit to check out everything.
Paul Wick
12:46 31 Aug 19
High quality furniture and very customizable. We love our table, chairs, and bar stools. The staff is not pushy and gives you space to walk around the store. The delivery team is the best and nicest I have every had deliver furniture. They put down pads to protect the flooring and were friendly. I will definately be using Room Concepts again.
Paul Wick
12:46 31 Aug 19
High quality furniture and very customizable. We love our table, chairs, and bar stools. The staff is not pushy and gives you space to walk around the store. The delivery team is the best and nicest I have every had deliver furniture. They put down pads to protect the flooring and were friendly. I will definately be using Room Concepts again.
Keith Mahoney
21:13 11 Aug 19
Adrienne @ Room concepts took the time and came out to our house to make sure the furniture fit. She was very professional and friendly. She gave us the confidence to buy. I would recommend Room concepts to anyone!
john koodrich
13:57 07 Aug 19
Our previous research had narrowed our focus to a specific swivel chair model. Fortunately, Room Concepts carried the specific model and the buying/delivery process was quick, fair and efficient. We would not hesitate to do business again.
john koodrich
13:57 07 Aug 19
Our previous research had narrowed our focus to a specific swivel chair model. Fortunately, Room Concepts carried the specific model and the buying/delivery process was quick, fair and efficient. We would not hesitate to do business again.
J. Doran
16:03 03 Aug 19
We love this furniture store. The staff is fantastic, the selection is excellent.
Margaret DiGiorno
14:53 03 Aug 19
Room Concept is a top notch furniture store! Nathan and Justin, the owners, will make sure you are 100 percent pleased with your purchase. Also, we worked with Amy, and she helped us with our selections for our new home. She never made us feel rushed, even when working with us after the store closed. I definitely would return to Room Concepts for future purchases!
Gloria Hudock
18:20 31 Jul 19
Great service and great product!
carol holleran
20:58 06 Apr 19
Great ...have what I'm looking for..Kathy was very helpful...
Serenity Vincent
00:54 09 Feb 19
Friendly and good selection, but their posted hours were not actually ccorrect
Amy Coughlin
17:47 14 Sep 18
The best place to buy furniture in Pittsburgh. They have something in every price point, they understand quality and are honest (not just pushing the highest price pieces). Most of all their customer service is phenomenal. Nathan is exceptional to work with.
Kristin Sofran
19:41 08 Aug 18
Hands down, this is the best furniture store in the Pittsburgh region. The staff is extremely knowledgeable. The furniture is high quality at great prices. People who think they can not afford quality furniture have not shopped here.
lisa Neil
19:26 24 Feb 18
Very helpful and great quality furniture!
Jason Baab
20:52 07 Sep 17
Purchasing our furniture at Room Concepts was an extremely pleasurable experience. We purchased a dining room table and two chairs to complete our set. They were very patient with our ever changing mind on the chairs and never lost focus on making sure we had all of the information and time needed to make our decision. The quality of the furniture was outstanding and holds up to our two young boys. The pricing was not only fair but exactly what we were quoted for every piece. To top it off, their customer service is second to none. Our chairs had to be specially ordered and took some time to come in. When they arrived, one of the owners, Justin, personally delivered them to us on his way home to make sure we did not wait a moment longer to complete our set.I WILL buy from Room Concepts again and recommend anyone looking to invest in quality furniture give them the opportunity to wow you too!
LuAnn Byrnes
19:53 23 Aug 17
The sales staff is excellent; not pushy but helpful in every sense. I was beyond pleased with the furniture and the service. Once ordered it arrived in a timely fashion. The delivery personnel were equal in excellence to the sales staff. My experience here was significantly better than my previous experience at Crate and Barrel! Undoubtedly I will return to Room Concepts in the future. I suggest you visit there if you desire quality furniture and service. Happy shopping!!
Lynn Deegan
18:17 17 Feb 17
Bought a sectional there and couldn't have had better quality or customer service. Would always go there first for my next purchase!
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Room Concepts - Whitehall

Edith Gentile
17:25 18 Oct 19
Went to Room Concepts in Wexford after visiting several other furniture stores looking at sofas and chairs from Smith Brothers Furniture. They had a nice selection and FINALLY after several visits I came to a decision and placed my order. Everyone I came into contact with, from sales to delivery, were helpful, professional and very nice to work with. Made my purchase so easy. And the price was much lower than another store who quoted the same pieces. I would definitely recommend Room Concepts to anyone looking to buy furniture.
Mary Mcginnis
19:15 09 Oct 19
The best furniture!
Deborah Holliday
16:48 03 Oct 19
My most recent shopping experience was very pleasant, as have been all of my visits there. Adrienne at the Wexford store was so helpful. Can't wait for my new purchases to arrive!
maggie wendt
21:30 16 Sep 19
We went to the room concepts in Wexford and they were helpful. Adrienne was very accommodating and spent a great deal of time with us. We went back several times trying to make a decision. She was very patient. The customer service from everyone is exceptional and would highly recommend them to anyone thinking about furniture for their home.
Arlene Murphy
19:09 02 Sep 19
Room Concepts sells quality all wood furniture, no veneers, particle board, or other inferior materials. The company works directly with you and your budget to find the right piece of furniture best suited to your needs. Most everything can be done ala carte depending upon the manufacturer selected. You can mix and match tables and chairs and determine how many you want. Nathan is extremely knowledgeable and will give you both the pros and cons of the various types of furniture. Although pricey, customer service is fantastic and there is never any pressure tactics in order to buy. 12 month interest free financing is available. Most expensive brands are from Canada and Amish made. However, you can get more affordable options which are made in Malaysia. Upon placing an order please allow 6-8 weeks for your order to arrive. You can then arrange for delivery and installation or pick it up yourself. Should you choose delivery, your delivery charge is a one time fee that is valid for a year from your 1st purchase should you decide to purchase again. I purchased a beautiful almond wheat round dining table with 4 slat-back chairs to go with it. I'm looking forward to getting my new dining set and if I have any questions or concerns then all I need do is contact them.They have 2 locations-one in Wexford and the other in Whitehall. Definitely worth a visit to check out everything.
Erica Gess
13:28 16 Jun 18
Awesome customer service
Eric Meyer
00:57 04 Jan 18
A great Furniture store
Ken Smith
20:36 07 Nov 17
Purchased bedroom suite here. From start to finish our buying experience was nothing but professional. Returned several times to look at furniture and never felt pressure to buy and were always treated in a respectful way. Willing to answer questions we had. Nathan was very knowledgeable and patient during the process. Excellent delivery and set up. Will be back.Ken
Jason Baab
02:53 09 Sep 17
Purchasing our furniture at Room Concepts was an extremely pleasurable experience. We purchased a dining room table and two chairs to complete our set. They were very patient with our ever changing mind on the chairs and never lost focus on making sure we had all of the information and time needed to make our decision. The quality of the furniture was outstanding and holds up to our two young boys. The pricing was not only fair but exactly what we were quoted for every piece. To top it off, their customer service is second to none. Our chairs had to be specially ordered and took some time to come in. When they arrived, one of the owners, Justin, personally delivered them to us on his way home to make sure we did not wait a moment longer to complete our set.I WILL buy from Room Concepts again and recommend anyone looking to invest in quality furniture give them the opportunity to wow you too!
Mark Rice
01:03 19 Oct 15
We have ordered 2 pieces of furniture from Room Concepts and we have been absolutely thrilled with both. Yes, their prices are higher but so is their quality. Our first order actually arrived earlier than the estimated delivery date and the second one was right on target.As for service, we have always been greeted personably and we have NEVER felt pressured to purchase anything. That said, we will most likely be buying our dining room set here, too.If you are looking for greatly crafted, high quality, furniture on a budget price, you might as well be hunting for a unicorn. It doesn't exist. Yes, you have to wait, but in the end, the finished product most likely exceeds expectations. I know it has for us. If you want your furniture faster, keep buying junk every 3 years from IKEA.
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Adrienne Sommer
Adrienne Sommer
2019-11-16T03:23:22+0000
❤️Love, Love, Love my new Wesley Allen custom iron & upholstered bed from Room Concepts. Nathan and Justin are just super amazing!
Katie Leaf Cernicky
Katie Leaf Cernicky
2019-09-02T16:54:29+0000
We just bought a dining room table and chairs at Room Concepts. We love it! Shout out to Kathy, Justin and Nate who were all super responsive and helpful with all of our questions! They also shared their advice on colors, style and design:)
Keelan Enseki
Keelan Enseki
2019-06-23T15:13:10+0000
Excellent experience from start to finish. It was great having the ability to customize furniture pieces based upon material preference and budget. Very knowledgeable owner and staff!
Angie Joint Kweder
Angie Joint Kweder
2019-05-15T11:13:12+0000
So glad we found Room Concepts after looking everywhere for a new kitchen table. We wanted something that was as well constructed as a dining room table but more useable and easy maintenance. We found it at Room Concepts. Love the catalyzed lacquer finish which gives it a clean smooth look but extremely durable. Justin and Amy are so knowledgeable and made the selection easier since there are so many options. I would definitely recommend Room Concepts for tables and any other furniture needs!
Kristen Handy
Kristen Handy
2019-03-12T03:53:58+0000
Last weekend I purchased a sectional and dining room furniture from the Wexford store and could not be happier with the process. I visited the store 3 times before making my final selection and had an incredible experience each time. The sales associates truly want to help you find the perfect pieces for your home and do not pressure or rush you at all. Nathan and Justin are extremely kind, accommodating and knowledgeable. My favorite part though- they are HONEST. If they think something is not the best use of your money, they will be very candid and up front with you. My purchase was very detailed/confusing (so many customizations!) and the sales person erroneously slightly overcharged me. I didn’t even notice, but within 24 hours I received a call from Nathan where he brought it to my attention, admitted they were wrong, and provided a refund. He easily could have ignored it and kept the extra money, but they really seem like honest people who sincerely appreciate and respect their customers. All of my future furniture purchases will be coming from Room Concepts! (Fingers crossed the delivery process is just as smooth, and from what I’ve heard I am sure I’ll be just as pleased with that!)
Robert Utter
Robert Utter
2019-02-28T18:48:15+0000
Really subpar. Some of the custom furniture was great. Other pieces had horrible craftsmanship and had to be sent back. The customer service is the worst. They are the epitome of “over promise, under deliver.” Nothing was delivered on time. Mistakes were slow to be remedied. Polite as can be during sales process, brusk and rude thereafter.
Janet Krol
Janet Krol
2019-01-10T19:34:14+0000
Beth Johnston Schneider
Beth Johnston Schneider
2018-12-21T13:23:04+0000
We worked with Marcie. She was so helpful and patient answering all of our questions and helping us pick the perfect kitchen table and chairs. There was no pressure. My only regret is that I wish we had gone to them sooner! Thank you, again, for superior service!
Lynne Popash
Lynne Popash
2018-09-09T23:30:53+0000
Love our Canadel furniture from Room Concepts! We also purchased rugs from Remnant City for our kitchen to pull it all together.
Michele Capuano
Michele Capuano
2018-08-28T18:20:12+0000
I highly recommend Room Concepts. I could not be happier with the product and the service from browsing to purchasing to delivery.
Marianne Desmond
Marianne Desmond
2018-07-18T18:54:06+0000
The delivery personnel are fantastic! These are individuals that are room concept employees. We bought an electronic reclining loveseat and a chair and they spent time setting them up, showing us how to use the recliner, and making sure we were 100% satisfied. We bought another chair from another local company who hires out their delivery. Those guys were impatient as we checked over the chair and couldn't wait to get to their next delivery. Not so with Room Concepts. We highly recommend Room Concepts.
Emily Lorencen Andrulonis
Emily Lorencen Andrulonis
2018-06-27T23:02:34+0000
I cannot speak highly enough of our experience, the pieces we purchased or the delivery personnel. Great experience all around and we had 2 little ones with us the whole time. Justin is amazing. After 3 years trying to find 2 pieces he was able to help us out and get a custom piece made go with 1 we loved. Great communication, amazing items, great quality, pricing good, everyone we interacted with was great. Go and talk with them. If they don't have it on the floor, they have so much more they can get for you. Thank you again!
Lory Kanspedos
Lory Kanspedos
2018-06-06T22:43:49+0000
We just received our new kitchen table and chairs and just love them! The furniture at this store is absolutely beautiful! We bought here years ago when they were Dinette Corner and now they have even more! Thank you for all your help Nathan!Bob and Lory K.
Stephanie Lamperski
Stephanie Lamperski
2018-06-01T20:12:11+0000
Love the selection and endless customization options. Great customer service. We love our living room purchased 4 years ago! Can’t wait to start another room!
Teresa Schultz Gomori
Teresa Schultz Gomori
2017-09-28T18:44:50+0000
I just purchased my 2nd living room set from Room Concepts (I gave the first set to my son & his new wife for their house). I also purchased a dining room set a few years ago from Room Concepts. They are professional & wonderful to work with. I sat in every reclining sofa they had - no pressure, no rushing by the sales staff. The furniture was delivered on my schedule by people who explained how to remove the backs if I wanted to move the furniture - they took their time to make sure I was completely satisfied with the placement before leaving my house. I highly recommend Room Concepts for your furniture buying needs.
Cindy Vita
Cindy Vita
2017-08-07T01:12:37+0000
We are so happy that we bought our living room furniture at Room Concepts. We received nothing but professionalism from everyone there! Thank you to Mike for all your ideas the furniture & accessories look beautiful!! We will definitely recommend Room Concepts to our friends & family!!
Darlene McClory
Darlene McClory
2017-06-24T05:10:38+0000
Looked literally everywhere for dining room table and chairs, couch and 2 living room chairs. Came here and bought them all! And I have to say, the furniture from this store has held up amazingly well, esp with 2 little kids! I will never get my furniture anywhere else!
Lisa Harrington
Lisa Harrington
2017-06-08T20:07:02+0000
Christine ODonnell
Christine ODonnell
2017-05-05T21:55:49+0000
Awesome store on Rt 51 or Wexford! Looked everywhere for stools for my island. All catalogs .. it was frustrating half don't even tell you what the frame color is!! Room Concepts, I picked the frame color, material I wanted... great quality & really reasonable. My couch is next.. I will put it together!!Nathan is knowledgeable & friendly.�
Family-owned business proudly serving the Pittsburgh area since 1952
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Online Pricing - While we strive for accuracy, manufacturer online pricing restrictions and ever changing selection makes it unfeasible to list all prices. In the event of a price discrepancy between our website and our showroom, the showroom pricing will be deemed accurate. The prices listed are for the configurations as shown. Changes to finish, color, grade, fabric or leather may lead to price changes. Please contact us and we will be happy to assist you with product pricing and information.