PRIVACY POLICY

Effective Date: July 1, 2025

1. Who We Are
In this Privacy Policy, “Room Concepts,” “we,” “us,” and “our” refer to Room Concepts LLC. You can reach us by phone at (724) 935-8700 or by email at [email protected].

2. Information We Collect Automatically
When you visit our website, our server may automatically log your domain name (for example, “example.com”) but does not capture your personal email address. We use this information solely for site analytics and to improve your experience.

3. Information You Provide
Any information you submit via contact forms, surveys, polls, or questionnaires—such as your name, email address, or phone number—is voluntarily provided by you. By submitting that information, you agree to its use in accordance with this Privacy Policy. We may use your data to

1. respond to your inquiries by phone or email
2. send newsletters and marketing communications
3. provide product updates, promotions, or surveys

We will never sell your personal information to third-party data brokers.

4. Cookies and Similar Technologies
We may use cookies and similar tracking technologies to

• remember your site preferences
• record user-specific information (for example, items in a shopping cart)
• track past activity so we can personalize your experience

You can disable cookies in your browser settings, but doing so may limit certain features on our site.

5. SMS and Email Marketing and Opt-Out
We may send you marketing messages by email or SMS. If you receive a message you no longer wish to receive

• Email Click the “unsubscribe” link at the bottom of any marketing email, or send an email to [email protected] with “Unsubscribe” in the subject line
  
• SMS Reply STOP to any SMS to opt out immediately. (Reply with START to opt back in.)

Message frequency varies. Message and data rates may apply; check with your carrier. We comply with the Telephone Consumer Protection Act (TCPA) and industry best practices for A2P messaging.

6. Use of Your Information
We use the information we collect to

1. provide, maintain, and improve our services and website
2. personalize your experience and deliver content tailored to your interests
3. communicate with you about updates, offers, and other news

We do not share your personal information with third parties except

• with service providers who process data on our behalf under confidentiality agreements
• when required by law or to protect our legal rights

7. Children’s Privacy
Our site is intended for general audiences and we do not knowingly collect personal information from children under 16. If you are a parent or guardian and you believe your child has provided us with personal data without your consent, please contact us at [email protected]. We will promptly delete such data from our records.

8. Your Rights
Depending on where you live, you may have rights over your personal information, including to

1. Access request a copy of the data we hold about you
2. Correction ask us to correct inaccurate or incomplete data
3. Deletion ask us to delete your data from our systems
4. Portability request your data in a machine-readable format

To exercise any of these rights, email [email protected] or call (724) 935-8700. We will respond within 30 days. If you live in California, you have additional rights under the CCPA, such as the right to opt out of the sale of personal information – although we do not sell your data.

9. Changes to This Policy
If we update this Privacy Policy, we will post the revised version at www.roomconcepts.com/privacy and note the date of last revision. We encourage you to review this page periodically for any changes.

10. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at

• Phone (724) 935-8700
• Email [email protected]